Shipping policy

Please keep in mind that Zorjaé is not responsible for unexpected shipping or carrier delays once your order has been shipped.

Once a package has been transferred to the shipping carrier, Zorjaé is not responsible for lost, stolen, missing, or misdelivered packages.

If you experience an issue with the delivery of your package, please contact the shipping carrier directly and provide your tracking number so they can assist you with locating your package or filing a claim.

Please make sure your shipping address is complete and accurate before placing your order. Zorjaé is not responsible for packages delivered to an incorrect address provided at checkout.

We appreciate your understanding and thank you for shopping with Zorjaé. ♡